The New Medicine Service (NMS) is a free NHS service for eligible patients who have been prescribed a new medicine for certain long-term health conditions. The service helps patients understand their medication, discuss any concerns and receive support during the first few weeks of treatment.
At Parnell Pharmacy, our pharmacists provide NHS New Medicine Service consultations to help eligible patients get the most from their medicines and feel confident managing their treatment.
Our New Medicine Service provides personalised support for eligible patients who have recently started a new medicine for a long-term condition.
During the service, our pharmacists will discuss how your medication is working, answer any questions you may have and help identify any issues that may affect your treatment. The service can be provided in person or by telephone where appropriate.
This service is specifically for patients starting new medications for conditions such as:
The service is designed to help patients understand and manage their medication more effectively.
Patients who use our new medicine service bow find that the extra support makes them much more confident in managing their health. We pride ourselves on being a community-focused pharmacy on Roman Road where you aren’t just a number; we provide a loyal, consistent service that ensures you get the most out of your NHS care.
Yes. The New Medicine Service is an NHS-funded service provided free of charge to eligible patients.
Our pharmacy team will usually invite eligible patients to take part when collecting a new prescription. Follow-up consultations can be arranged at a convenient time.
Yes. Follow-up consultations may be conducted by telephone where appropriate.
Your pharmacist will discuss your new medicine, answer any questions, review any side effects or concerns and provide advice to help you get the most from your treatment.
Yes. We welcome NHS patients from all areas, including across London and throughout England. If you have recently collected a qualifying new medicine from Parnell Pharmacy and meet the NHS eligibility criteria, you may be eligible for the New Medicine Service.
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