New Medicine Service

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What is New Medicine Service (NMS)?

The New Medicine Service (NMS) is a free NHS service for eligible patients who have been prescribed a new medicine for certain long-term health conditions. The service helps patients understand their medication, discuss any concerns and receive support during the first few weeks of treatment.

At Parnell Pharmacy, our pharmacists provide NHS New Medicine Service consultations to help eligible patients get the most from their medicines and feel confident managing their treatment.

New Medicine Service (NMS) in Bow, East London

Our New Medicine Service provides personalised support for eligible patients who have recently started a new medicine for a long-term condition.

During the service, our pharmacists will discuss how your medication is working, answer any questions you may have and help identify any issues that may affect your treatment. The service can be provided in person or by telephone where appropriate.

New-Medicine-Service
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Who Is This Service For?

This service is specifically for patients starting new medications for conditions such as:

  • Asthma or COPD.
  • Type 2 Diabetes.
  • High blood pressure (Hypertension).
  • Blood thinning (Antiplatelet/Anticoagulant therapy).
  • Anyone searching for a medication review tower hamlets or a free medicine review pharmacy london.

How It Works

  1. Collect your new medication from Parnell Pharmacy.
  2. A member of our team will invite you to join the NHS New Medicine Service if you are eligible.
  3. A follow-up consultation will take place approximately 7–14 days after starting your medicine.
  4. A further follow-up may take place to discuss your progress and answer any additional questions.

 

The service is designed to help patients understand and manage their medication more effectively.

Pricing & What's Included

  • 100% Free: The NMS is a nhs new medicine service near me that costs you nothing.
  • Expert Advice: One-on-one time with a qualified pharmacist.
  • Peace of Mind: Direct answers to your concerns about side effects or dosage.

Why Choose Parnell Pharmacy in Bow for New Medicine Service (NMS)

Patients who use our new medicine service bow find that the extra support makes them much more confident in managing their health. We pride ourselves on being a community-focused pharmacy on Roman Road where you aren’t just a number; we provide a loyal, consistent service that ensures you get the most out of your NHS care.

F. A. Q

Frequently Asked Questions

Yes. The New Medicine Service is an NHS-funded service provided free of charge to eligible patients.

Our pharmacy team will usually invite eligible patients to take part when collecting a new prescription. Follow-up consultations can be arranged at a convenient time.

Yes. Follow-up consultations may be conducted by telephone where appropriate.

Your pharmacist will discuss your new medicine, answer any questions, review any side effects or concerns and provide advice to help you get the most from your treatment.

Yes. We welcome NHS patients from all areas, including across London and throughout England. If you have recently collected a qualifying new medicine from Parnell Pharmacy and meet the NHS eligibility criteria, you may be eligible for the New Medicine Service.

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Copyright © 2026 Parnell Pharmacy. All rights reserved.
Website Designed & Developed by Pharmawebexpert